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Vicky Thompson

2 Nov 2026

Brilliant

I honestly cannot recommend Saddle Bank highly enough.

From start to finish, the service has been absolutely fantastic. I had several questions along the way and rang them a number of times, and they couldn’t have been more helpful, friendly or accommodating.

They even extended my trial period to work around the date my saddle fitter was coming, which I really appreciated.

The saddle arrived beautifully packaged, and the condition was exactly as described. I purchased a Fairfax GP saddle, and it was in lovely condition, just as advertised.

What really stood out was the aftercare and follow-up from Saddle Bank. The service didn’t stop once the saddle had arrived; they genuinely wanted to make sure everything was right.

A brilliant company to deal with, with excellent customer service from beginning to end. I would 100% recommend them and wouldn’t hesitate to use them again.