Return an item
If you need to return an item please do so below via the relevant form below.
Return a Saddle
We hope you love your saddle but if it doesn’t fit or you would prefer something different we completely understand.
Return a saddle
Return Accessories
Have you ordered the wrong size or color and need to exchange? Click below to do so.
Return accessoriesFind out how our 5 day US trial works
Forgotten how it works? Here is a reminder on our trial policy.
Trial PolicyGot a question?
Got a question? You can guarantee we have been asked it before. Find your answer here.
Frequently Asked QuestionsFabulous sales and support
Fantastic team from start to finish. Very helpful and made selling my saddle hassle free. Thank you
Saddle
More than helpful, very happy with their service !!
Bates GP Saddle
Fabulous service, the saddle arrived on time and the trial period is brilliant as my horse has been
Excellent service
I took the photos as suggested and sent them off. Two saddles were recommended, they arrived in tim
GFS Monarch
Everyone I spoke to was very helpful and prompt in their responses during the ordering process. Ship
Super smooth service
I recently ordered a saddle from the saddle bank for their 5 day trial, the saddle arrived quickly a
Fantastic service!
Selling my saddle to the saddle bank was such a smooth and easy transfer I would highly recommend t
Great experience
The saddle was immaculate, and arrived well packaged and very promptly. Very happy with our purchase
A Good Experience
Thank you. Your website made it easy for me to find the perfect saddle for my pony. The website is
Great for buying & selling
I’ve sold a few saddles through the Saddlebank now, but this is my first time purchasing and it’
T4
Lovely saddle. Fitted by professional who said slightly over flocked so needed to go uo two sizes wi
Saddle sale
Amazing customer service and helpful staff who were knowledgeable and keen to help. The sale was qui
My saddler recommended Saddle bank , the whole pro...
My saddler recommended Saddle bank , the whole process was very easy and everyone was very helpful .
Professional quick and easy
Saddler recommended saddlebank. And I would highly recommend now also. The whole process to sell
Super helpful
Very smooth process and paid quickly.
