Return an item
If you need to return an item please do so below via the relevant form below.
Return a Saddle
We hope you love your saddle but if it doesn’t fit or you would prefer something different we completely understand.
Return a saddle
Return Accessories
Have you ordered the wrong size or color and need to exchange? Click below to do so.
Return accessoriesFind out how our 5 day US trial works
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Trial PolicyGot a question?
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Frequently Asked QuestionsFantastic service
The Saddle Bank has been an excellent service. So straight forward. No stress at all. To have the sa
Just Brilliant
Great company. They did everything with such speed, sending emails to keep me informed. Offered a ve
Brilliant
Amazing couldn’t have asked for better x
Excellent service, excellent saddle!
We are over the moon with our second hand Bates saddle purchased from The Saddle Bank. It is in exc
At last a saddle that fits
My journey started with a Stubben, stupid as didn’t like it but I needed something. Because I did
At last a saddle that fits
My journey started with a Stubben, stupid as didn’t like it but I needed something. Because I did
Great
Thank you for my beautiful saddle.
Amazing customer service
Tameka answered my 100 questions with detail, thoughtfulness and endless patience. It made me feel s
Excellent service, easy and efficient...
Excellent service, easy and efficient
Lovely saddle and excellent service and delivery...
Lovely saddle and excellent service and delivery
Great service
I recently bought a saddle. I couldn’t get my saddle fitter until after the trial period. It was q
Buying a saddle? Look no further!
Having spoke to my saddler about the make and size of saddle that would fit my youngster, I then loo
Excellent Service
Very thoughtful personal service. No hassle from start to finish, part-ex my saddle for an Ideal eve
Very prompt seevice
There is no messing login take some phots get an estmate box up and saddle is collected and money i
Purchased Saddle
Overall I have had an excellent service from the Saddlebank. It's not an easy process buying a seco
