Return an item
If you need to return an item please do so below via the relevant form below.
Return a Saddle
We hope you love your saddle but if it doesn’t fit or you would prefer something different we completely understand.
Return a saddle
Return Accessories
Have you ordered the wrong size or color and need to exchange? Click below to do so.
Return accessoriesFind out how our 5 day US trial works
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Trial PolicyGot a question?
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Frequently Asked QuestionsSuperb service yet again 🤩
This is the second saddle that I have bought from The Saddle Bank, and once more I am delighted with
Wow!
Found an amazing deal on an almost new saddle. Lightning delivery, detailed description and perfect
Buying and selling
I have bought 2 saddles from the saddle bank and part exchanged one, I found them to be extremely he
Great service
The saddle bank made what seemed a daunting task of selling so easy. Honest and upfront with their e
Efficient Sale
Quick response to my sale request. A fair price offered for outright buying my saddle. I delivered m
Delighted with My New Saddle
Excellent service. The saddle arrived promptly, was well packaged, and represented great value for m
Very easy process
Great communication and an easy process from start to finish. The quote came through promptly and it
Highly recommend to friends and family
I have recently sold my saddle. Website was easy to navigate, online form easy to complete. Kept up
Sold a saddle through the saddle bank and the whol...
Sold a saddle through the saddle bank and the whole process was incredible easy. Very good customer
Bought and sold!
I’ve had a brilliant experience with The Saddle Bank, both buying and selling a saddle. Communicat
Sold a saddle
Fantastic efficient service paid into my account as agreed Have also purchased 2 saddles in the p
Great
You were fast and efficient. It was so easy to send the photos of the saddle. You were really helpfu
Great service
The Saddle Bank is always my go to when I am looking for a saddle for my youngsters. The website is
Saddle Trial
Saddle Bank was recommended by my saddle fitter as I wanted a new saddle to replace one that no long
Selling my saddle
Brilliant and fast service. Sent photos of my saddle with a price I was looking to get for it. Qui
