The Saddle Bank Reviews
Superb service yet again 🤩
This is the second saddle that I have bought from The Saddle Bank, and once more I am delighted with the service provided, the quality of the goods and the price. The photos on the website are very accurate and helpful in deciding which item to buy, especially when considering a used saddle. I contacted the company with a request and the lady on the other end of the line was helpful and friendly. Delivery occurred exactly when they said, and the saddle was well protected in transit. The Saddle Bank will always be my choice when looking for a saddle - no question about it! 🤩
Wow!
Found an amazing deal on an almost new saddle. Lightning delivery, detailed description and perfect communication. Will but again!
Buying and selling
I have bought 2 saddles from the saddle bank and part exchanged one, I found them to be extremely helpful and everything was dealt with efficiently.
I would definitely recommend using them.
I would definitely recommend using them.
Great service
The saddle bank made what seemed a daunting task of selling so easy. Honest and upfront with their expectations and fair with their quotes too. I have brought and sold with them now and would recommend both highly.
Efficient Sale
Quick response to my sale request. A fair price offered for outright buying my saddle. I delivered my saddle and then was paid out very quickly.
Delighted with My New Saddle
Excellent service. The saddle arrived promptly, was well packaged, and represented great value for money. The quality is fabulous and, most importantly, both Leo and I are really enjoying it. Thank you for making the whole process so straightforward.
Very easy process
Great communication and an easy process from start to finish. The quote came through promptly and it was easy to accept and ask further questions. They organised the collection, which was very straight forward and I received an email the next day to let me know the saddle had been received. Payment was made promptly. Thank you for a easy and hassle free sale!
Highly recommend to friends and family
I have recently sold my saddle. Website was easy to navigate, online form easy to complete. Kept up to date with emails. Friendly helpful staff, when I did have to phone. Payment went through very quick. Great company to work with.
Sold a saddle through the saddle bank and the whol...
Sold a saddle through the saddle bank and the whole process was incredible easy. Very good customer service and quick process. Definitely will use again.
Bought and sold!
I’ve had a brilliant experience with The Saddle Bank, both buying and selling a saddle. Communication was excellent throughout, payment was prompt and straightforward, and the transport service made the whole process incredibly easy. Everything was handled professionally, keeping me updated every step of the way. I wouldn’t hesitate to use them again and would happily recommend them to anyone looking for a trusted, hassle-free way to buy or sell a saddle.
Sold a saddle
Fantastic efficient service paid into my account as agreed
Have also purchased 2 saddles in the past and would always go back to the saddle bank
Have also purchased 2 saddles in the past and would always go back to the saddle bank
Great
You were fast and efficient. It was so easy to send the photos of the saddle. You were really helpful when I contacted you by telephone and payment was prompt. Thank you
Great service
The Saddle Bank is always my go to when I am looking for a saddle for my youngsters. The website is super easy to use with so many saddles to choose from. The filters make it so easy to find exactly what you are looking for and the option to leave an email and be notified when a saddle is back in stock works really well. Both the delivery and collection process is prompt and easy to deal with. Well done everyone at The Saddle Bank you offer a great service.
Saddle Trial
Saddle Bank was recommended by my saddle fitter as I wanted a new saddle to replace one that no longer fitted. Ordered an ex demo that arrived the next day and was a perfect fit. Would highly recommend,
Reply from The Saddle Bank 6 days ago
Hi Kim,
Thank you so much for your wonderful review.
We’re delighted to hear that your saddle fitter recommended The Saddle Bank and that your ex-demo saddle arrived the very next day and turned out to be the perfect fit. It’s fantastic to know that the trial process helped you find the right saddle with confidence.
Thank you for your recommendation and kind words. We really appreciate your support and wish you many happy rides with your new saddle!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re delighted to hear that your saddle fitter recommended The Saddle Bank and that your ex-demo saddle arrived the very next day and turned out to be the perfect fit. It’s fantastic to know that the trial process helped you find the right saddle with confidence.
Thank you for your recommendation and kind words. We really appreciate your support and wish you many happy rides with your new saddle!
Best Wishes,
The Saddle Bank Team
Selling my saddle
Brilliant and fast service.
Sent photos of my saddle with a price I was looking to get for it. Quick reply with quote, best quote I had from anywhere else. Saddle collected from my home at no
Cost to me. Money in the bank the next day after saddle bank received my saddle. Would highly recommend!
Sent photos of my saddle with a price I was looking to get for it. Quick reply with quote, best quote I had from anywhere else. Saddle collected from my home at no
Cost to me. Money in the bank the next day after saddle bank received my saddle. Would highly recommend!
Reply from The Saddle Bank 6 days ago
Hi Paula,
Thank you so much for your wonderful review.
We’re delighted to hear that selling your saddle with The Saddle Bank was such a brilliant and fast experience. It’s fantastic to know that you received a quick response, the best quote, and that the free home collection and prompt payment made the whole process so simple and convenient.
Thank you for your recommendation and your kind words. We really appreciate your support and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re delighted to hear that selling your saddle with The Saddle Bank was such a brilliant and fast experience. It’s fantastic to know that you received a quick response, the best quote, and that the free home collection and prompt payment made the whole process so simple and convenient.
Thank you for your recommendation and your kind words. We really appreciate your support and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Very easy to sell my saddle
I had advertised my saddle on social media. Jade messaged suggested I sell through the saddle bank. Very easy, no problems and my money came through within 48hrs (it being a weekend).
Reply from The Saddle Bank 6 days ago
Hi Eleanor,
Thank you so much for your review.
We’re delighted to hear that selling your saddle through The Saddle Bank was such an easy and straightforward experience. It’s wonderful to know that after advertising privately, we could offer you a hassle free alternative and that everything went smoothly, with your payment reaching you so quickly.
Thank you again for your kind words and support. We really appreciate your recommendation and hope to help you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that selling your saddle through The Saddle Bank was such an easy and straightforward experience. It’s wonderful to know that after advertising privately, we could offer you a hassle free alternative and that everything went smoothly, with your payment reaching you so quickly.
Thank you again for your kind words and support. We really appreciate your recommendation and hope to help you again in the future!
Best Wishes,
The Saddle Bank Team
Buying and selling
Great experience from start to finish. The saddle was exactly as described, communication was excellent and everything went smoothly. I'd happily buy from and sell to them again. Highly recommend!
Reply from The Saddle Bank 6 days ago
Hi Louise,
Thank you so much for your wonderful review.
We’re delighted to hear that you had such a great experience buying and selling with The Saddle Bank. It’s fantastic to know that your saddle was exactly as described, our communication met your expectations, and the whole process ran smoothly from start to finish.
Thank you for your recommendation and your kind words. We’re so pleased you would happily buy from and sell to us again, and we look forward to helping you in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re delighted to hear that you had such a great experience buying and selling with The Saddle Bank. It’s fantastic to know that your saddle was exactly as described, our communication met your expectations, and the whole process ran smoothly from start to finish.
Thank you for your recommendation and your kind words. We’re so pleased you would happily buy from and sell to us again, and we look forward to helping you in the future!
Best Wishes,
The Saddle Bank Team
Excellent service
The Saddle Bank have been excellent. I contacted with my much loved saddle to sell. They offered a very fair price. They organised and paid for DPD to pick up the saddle at my preferred time. They let me know when the saddle arrived and when payment was made. They made the process seamless and from start to finish it took less than 2 weeks. Thank you to the staff at Saddle Bank I would certainly recommend you.
Reply from The Saddle Bank 6 days ago
Hi Sue,
Thank you so much for your wonderful review.
We’re delighted to hear that selling your much-loved saddle with The Saddle Bank was such a positive experience. It’s wonderful to know that you were happy with the fair price offered and that our team kept everything seamless by arranging the DPD collection at a time that suited you, keeping you updated throughout, and making payment promptly.
We’re especially pleased that the whole process was completed in less than two weeks. Making selling a saddle as easy and stress free as possible is exactly what we aim for.
Thank you again for your recommendation and kind words. We really appreciate your support!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re delighted to hear that selling your much-loved saddle with The Saddle Bank was such a positive experience. It’s wonderful to know that you were happy with the fair price offered and that our team kept everything seamless by arranging the DPD collection at a time that suited you, keeping you updated throughout, and making payment promptly.
We’re especially pleased that the whole process was completed in less than two weeks. Making selling a saddle as easy and stress free as possible is exactly what we aim for.
Thank you again for your recommendation and kind words. We really appreciate your support!
Best Wishes,
The Saddle Bank Team
buying saddles
I have brought and sold a few saddles on this site, as it is so easy to use.
Reply from The Saddle Bank 6 days ago
Hi Jane,
Thank you so much for your review.
We’re delighted to hear that you’ve chosen The Saddle Bank for both buying and selling saddles on multiple occasions. It’s wonderful to know that you find our website so easy to use and that you continue to come back to us.
Thank you for your continued support and kind words. We really appreciate your loyalty and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Thank you so much for your review.
We’re delighted to hear that you’ve chosen The Saddle Bank for both buying and selling saddles on multiple occasions. It’s wonderful to know that you find our website so easy to use and that you continue to come back to us.
Thank you for your continued support and kind words. We really appreciate your loyalty and look forward to helping you again in the future!
Best Wishes,
The Saddle Bank Team
Fantastic
Fantastic, friendly and helpful service. Super fast delivery, couldn't be happier with my saddle and the service.
It was really easy and simple with a great range.
It was really easy and simple with a great range.
Reply from The Saddle Bank 6 days ago
Hi Jessica,
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that you were so happy with both your saddle and the service you received. It’s fantastic to know that you found our team friendly and helpful, enjoyed our wide range of saddles, and that your order arrived so quickly.
Making the process simple, straightforward, and enjoyable is exactly what we aim for, so your kind words mean a great deal to us.
Thank you again for your support and recommendation. We wish you many happy rides with your new saddle!
Best Wishes,
The Saddle Bank Team
Thank you so much for your wonderful review.
We’re absolutely delighted to hear that you were so happy with both your saddle and the service you received. It’s fantastic to know that you found our team friendly and helpful, enjoyed our wide range of saddles, and that your order arrived so quickly.
Making the process simple, straightforward, and enjoyable is exactly what we aim for, so your kind words mean a great deal to us.
Thank you again for your support and recommendation. We wish you many happy rides with your new saddle!
Best Wishes,
The Saddle Bank Team
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