The Saddle Bank Reviews
Selling a saddle
Highly recommend, process was really straight forward and communication was super from the saddle bank .
Would deffo use again
Would deffo use again
2 saddles sold
Fair quotes for the saddles, with clear communication and transparency. Easy free shipping with pick up from home. Pleased I dealt with them.
Happy Customer
I have found the saddle bank very efficient and brilliant to deal with I have bought and sold a saddle and am very happy
Selling saddle
I’ve never sold a saddle before and quite frankly was worried about the whole process!! The saddle bank staff were so helpful and friendly and the entire process was so simple and very quick payment! All you had to do was add some pictures and information about your saddle and you’ll get a quote in no time!
Selling saddle
Brilliant experience from start to finish , the saddle bank arranged collection of my saddle at no extra cost was kept updated on the collection time slot and payment was made into my bank a few days later after they had received the saddle
Great service
Great service helpful
And speedy would definitely recommend thank you
And speedy would definitely recommend thank you
Very useful
I’ve sold three saddles via the saddle bank - all have been relatively hassle free.
A few things I would change :
1) don’t make it mandatory to type in a figure that you’d accept for the saddle. Each time I’ve been offered just below the figure I’ve put which makes me think the default answer is to lowball the accepted figure even if low already. Removing this would make it fairer for the seller.
2) Be more transparent about when a saddle has sold. When using the commission option I was only told about the sale of the saddle after I chased up. Not when it actually occurred. Not a deal breaker but would have been helpful to know so that I could anticipate the money in advance.
Other than that it’s a relatively easy process and a service I will probably use again :)
A few things I would change :
1) don’t make it mandatory to type in a figure that you’d accept for the saddle. Each time I’ve been offered just below the figure I’ve put which makes me think the default answer is to lowball the accepted figure even if low already. Removing this would make it fairer for the seller.
2) Be more transparent about when a saddle has sold. When using the commission option I was only told about the sale of the saddle after I chased up. Not when it actually occurred. Not a deal breaker but would have been helpful to know so that I could anticipate the money in advance.
Other than that it’s a relatively easy process and a service I will probably use again :)
5 Star review
Brilliant service and really helpful attentive staff.
My saddle came and is immaculate.
Happy horse and happy customer :)
Thankyou the saddle bank :) :)
xxx
My saddle came and is immaculate.
Happy horse and happy customer :)
Thankyou the saddle bank :) :)
xxx
5 Star review
Brilliant service and really helpful attentive staff.
My saddle came and is immaculate.
Happy horse and happy customer :)
Thankyou the saddle bank :) :)
xxx
My saddle came and is immaculate.
Happy horse and happy customer :)
Thankyou the saddle bank :) :)
xxx
Used saddle
I bought used saddle from The Saddle Bank. It is very good and hardly used. It fits the horse very well and I am well pleased with my purchase. The saddle arrived quickly and well packed, ready to use. Thank you
Amazing!
I bought a lovely saddle from here, have had a few saddles now and always been happy.
when it turned up it was in much nicer condition than I initially expected(practically brand new) and it came with the branded matching saddle cover (and sweeties!) the team were super helpful and lovely when I did need to chat to them and I’m really pleased with my saddle. Thank you!
when it turned up it was in much nicer condition than I initially expected(practically brand new) and it came with the branded matching saddle cover (and sweeties!) the team were super helpful and lovely when I did need to chat to them and I’m really pleased with my saddle. Thank you!
Great Experience
Really pleased with Saddle Bank. I sold two saddles to them directly and they took another two on commission, and the whole process was sleek and hassle-free from start to finish. The team were lovely to deal with: friendly, knowledgeable and straightforward. I'd happily use them again and would recommend them to anyone looking to sell a saddle.
Fantastic experience
The whole process of selling my saddle was so efficient . Jade reached out to me and offered me a fair price and collection was the next day . I was then paid only days later . The communication was really good at each stage of the process . I won’t hesitate to use the saddle bank again .
Bought a saddle and traded mine in
I have found the saddle bank to be brilliant. Any query I had was answered with such professionalism, knowledge and overall good customer service. I had seen a saddle that i really liked, unfortunately it was out on trial. I emailed that saddle bank and they advised me of other saddles what were available and also told me to sign up for alerts for it the saddle came back in to store. I did this and I was super lucky it came back off trial and I was alerted to which I was fortunate enough to have trialed the saddle and kept it. I was then lumbered with 3 saddles which i did not need. I uploaded my saddle to their site and was given a quote, my saddle was packaged off and within 48 hours of inspection the money was in my bank which helped pay for the one I’d just bought. The saddle bank will have a returning customer, I was very impressed with the whole service from start to finish.
Thank you saddle bank.
Thank you saddle bank.
The go to place
The Saddle Bank has been my go to place to look for sadles over the past few years. Great selection, efficient service and helpful staff when you call. If I could vchange one thing it would be how the Filter function operates. I would like to be able to enter all filters and then press search.
New saddle
Great communication and service. Was able to get it delivered to the day I wanted to fit around my saddle fitted and came perfectly packaged
A brilliant service
Saddles Bank was super fast and straight forward service. Highly recommend.
So very helpful!
The saddle fitting team has been amazing in my search for new saddles. I don't have a fitter nearby and I haven't purchased a saddle in many years, so there is a LOT to learn. They're sending me trial saddles to the US, giving me feedback on the fit, and it's all going very smoothly. Thank you!
Easy to sell with
The Saddle Bank made selling my unused saddle so easy. They collected and sent payment with no issues. Thanks!
Brilliant service
My saddle was processed very quickly, payment was the amount I was told and was in my account within a few days. Also had constant contact to let me know where my saddle was at 😌. Greatly recommended The Saddle Bank . Thank you ☺️
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