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Wendy burgess

23 Jul 2026

Find a big box first

Excellent service. I was selling my saddle back to them having bought it off them a year ago. I just wish I’d kept the box it came in initially. It took me a while to find a big enough box to send the saddle back in, and I had to get a lot of packing materials together to make sure I was happy that it it would be secure in transit but it was fine and I received my money in 3 days. I packed my saddle with an old sheet to protect the leather as well as lots of bags and newspapers scrunched up plus and old towel to make sure it didn’t get scratched.

Reply from The Saddle Bank 1 day ago

Hi Wendy,

Thank you so much for your wonderful review!

We're delighted to hear that you had such a positive experience selling your saddle back to us and that the whole process went smoothly. It's great to know you received your payment so quickly.

Thank you as well for sharing your packing tips—they'll be really helpful for anyone preparing a saddle for collection. Taking the time to package it securely, just as you did, is a great way to help ensure it arrives safely.

We really appreciate your feedback and hope we can help you again in the future!

Best Wishes,
The Saddle Bank Team