Back to all Reviews
Sold two saddles to the Saddle Bank
I was looking for an easy straightforward way of selling two saddles that we no longer needed. I have heard nightmare stories about people selling privately online and I felt that selling via the Saddle Bank would be more secure and straightforward.
I followed the process on the website which was really easy and straightforward, filling in the details and uploading the photos that they needed, again which was really easy. Within an hour I had one valuation and the second one came the following day.
I spoke to the office with a few questions about boxing up the saddles and they were really helpful. I liked the fact that the saddles are insured by them once picked up by their courier. I accepted the offers online and chose my preferred courier pick up time. Within a few days I received emails to confirm that the saddles had been received and payment arrived in my bank account.
I would definitely use the service again as the service was relatively quick and straightforward and thank you to the staff were very helpful and well informed.
Michelle Greene
I followed the process on the website which was really easy and straightforward, filling in the details and uploading the photos that they needed, again which was really easy. Within an hour I had one valuation and the second one came the following day.
I spoke to the office with a few questions about boxing up the saddles and they were really helpful. I liked the fact that the saddles are insured by them once picked up by their courier. I accepted the offers online and chose my preferred courier pick up time. Within a few days I received emails to confirm that the saddles had been received and payment arrived in my bank account.
I would definitely use the service again as the service was relatively quick and straightforward and thank you to the staff were very helpful and well informed.
Michelle Greene
Reply from The Saddle Bank 1 day ago
Hi Michelle,
Thank you so much for taking the time to leave such a wonderful review, Michelle!
We're delighted to hear that selling your two saddles with us was such a straightforward and secure experience. We know selling privately can sometimes feel daunting, so it's fantastic to know our process gave you the peace of mind you were looking for.
It's great to hear that you found our online valuation process easy to use, that our team could answer your questions, and that the collection and payment process all went smoothly. We also know how reassuring it is to have the saddles insured while they're in transit, so we're pleased this was a valuable part of the service for you.
Thank you again for your kind words about our team—they'll be delighted to hear your feedback. We really appreciate your recommendation and look forward to helping you again in the future.
Best Wishes,
The Saddle Bank Team
Thank you so much for taking the time to leave such a wonderful review, Michelle!
We're delighted to hear that selling your two saddles with us was such a straightforward and secure experience. We know selling privately can sometimes feel daunting, so it's fantastic to know our process gave you the peace of mind you were looking for.
It's great to hear that you found our online valuation process easy to use, that our team could answer your questions, and that the collection and payment process all went smoothly. We also know how reassuring it is to have the saddles insured while they're in transit, so we're pleased this was a valuable part of the service for you.
Thank you again for your kind words about our team—they'll be delighted to hear your feedback. We really appreciate your recommendation and look forward to helping you again in the future.
Best Wishes,
The Saddle Bank Team
Facebook Reviews
