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Jade Wheeler

10 Jun 2026

Fantastic!

I recently bought my second saddle from the saddle bank, very fast shipping and arrived on the day I requested.
Great communication, my saddle arrived missing one thigh block and the customer service has been fantastic and they sent me one out.
I highly recommend the saddle bank, they have been fantastic.

Reply from The Saddle Bank 6 hours ago

Hi Jade,

Thank you so much for your review.

We’re delighted to hear that you chose The Saddle Bank again for your second saddle purchase and that your saddle arrived quickly on the day you requested. It’s wonderful to know that our communication and customer service met your expectations throughout.

We’re sorry that the saddle arrived missing a thigh block, but we’re pleased our team could resolve this quickly for you and ensure everything was put right.

Thank you again for your recommendation and kind words. We really appreciate your continued support!

Best Wishes,
The Saddle Bank Team