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Lack of communication saddle not sold
My saddle was with the bank for nearly a year. I didnt receive confirmation that they had received it so had to chase that. I had no updates whilst they had it in their care and they got another £50 from me to send it back to me. Shame as I was hoping for at least some advice they should surely know if it was a
Popular saddle or even whether worth trying to sell through them. Never mind I’ll try to sell it myself
Popular saddle or even whether worth trying to sell through them. Never mind I’ll try to sell it myself
Reply from The Saddle Bank 22 hours ago
Thank you for your feedback, and we’re sorry to hear you feel this way.
We did send a confirmation email once your saddle had arrived with us and been processed, but we’re sorry if this wasn’t received or was missed.
All saddles do sell, however some can take longer than others depending on factors such as brand, size, and current demand. We completely understand how frustrating it can be when a sale takes longer than expected.
Thank you again for your comments, and we do wish you the very best of luck with your sale.
Best Wishes,
The Saddle Bank Team
We did send a confirmation email once your saddle had arrived with us and been processed, but we’re sorry if this wasn’t received or was missed.
All saddles do sell, however some can take longer than others depending on factors such as brand, size, and current demand. We completely understand how frustrating it can be when a sale takes longer than expected.
Thank you again for your comments, and we do wish you the very best of luck with your sale.
Best Wishes,
The Saddle Bank Team
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