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Outstanding
Ordered a saddle, sadly saddler couldn’t come in the 5 day trial period (my fault!) unfortunately the saddle was slightly too long for my horse. Had the saddle 10 days, rung customer services and asked to swap the saddle for another, DPD picked up the first saddle the next day and once returned the second one was sent and received extremely quickly. Absolutely refreshing service, no battles or getting sent round in circles, cannot fault any part of the team. Have since recommended the company to others at the yard and they’ve had a faultless experience with the company too. A breath of fresh air! Also bought a girth and again, straightforward and hassle free. Would recommend 10 times over
Reply from The Saddle Bank 2 hours ago
Thank you so much for your fantastic review.
We’re thrilled to hear that swapping your saddle and purchasing your girth was straightforward, quick, and hassle-free. It’s wonderful to know that our team could provide a refreshing, seamless experience and that you’ve recommended us to others who have had equally positive experiences. Your support and kind words mean the world to us!
Best Wishes,
The Saddle Bank Team
We’re thrilled to hear that swapping your saddle and purchasing your girth was straightforward, quick, and hassle-free. It’s wonderful to know that our team could provide a refreshing, seamless experience and that you’ve recommended us to others who have had equally positive experiences. Your support and kind words mean the world to us!
Best Wishes,
The Saddle Bank Team
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