The Saddle Bank Reviews

2,285 Company Reviews

Lisa Davies's avatar

Lisa Davies

8 Jan 2026

Great costumer experience!
Excellent customer service from Saddle Bank. Communication was really clear and prompt throughout, which made the whole process easy and stress-free. I had no issues at all returning a helmet that was too small, and the exchange for a larger size was handled brilliantly. They even put the replacement helmet on hold while waiting for the smaller one to be returned, which I really appreciated. Friendly, efficient, and customer-focused service – I wouldn’t hesitate to shop with them again.
Zoe Cairns's avatar

Zoe Cairns

7 Jan 2026

Less than 24 hours!
I ordered a saddle for my pony and had it in less than 24hrs. Amazing service. Gorgeously personalised card inside and the saddle is exactly as described. Really great service. Very happy.
Katie Wylie's avatar

Katie Wylie

5 Jan 2026

Saddle
Ordered a saddle for my daughters Christmas and was here within two days, saddle fitter booked and fitted and saddle wrapped up for Christmas couldn’t be happier
tapan's avatar

tapan

5 Jan 2026

great service
Ordering was easy. I was worried as it had to be delivered to Dubai but it was delivered in about 10 days straight to my house with no issues.
MR Peter Allen's avatar

MR Peter Allen

3 Jan 2026

Kent master saddle
Thank you for a great saddle and service I am very pleased with it thanks to all
MR Peter Allen's avatar

MR Peter Allen

3 Jan 2026

Kent master saddle
Thank you for a great saddle and service I am very pleased with it thanks to all
MR Peter Allen's avatar

MR Peter Allen

3 Jan 2026

Kent master saddle
Thank you for a great saddle and service I am very pleased with it thanks to all
MR Peter Allen's avatar

MR Peter Allen

3 Jan 2026

Kent master saddle
Thank you for a great saddle and service I am very pleased with it thanks to all
MR Peter Allen's avatar

MR Peter Allen

3 Jan 2026

Kent master saddle
Thank you for a great saddle and service I am very pleased with it thanks to all
MR Peter Allen's avatar

MR Peter Allen

3 Jan 2026

Kent master saddle
Thank you for a great saddle and service I am very pleased with it thanks to all
MR Peter Allen's avatar

MR Peter Allen

3 Jan 2026

Kent master saddle
Thank you for a great saddle and service I am very pleased with it thanks to all
MR Peter Allen's avatar

MR Peter Allen

3 Jan 2026

Kent master saddle
Thank you for a great saddle and service I am very pleased with it thanks to all
Estelle Pinkee Riches's avatar

Estelle Pinkee Riches

31 Dec 2025

Fabulous Services
Selling my saddle was so easy with the saddle bank. Really happy with all services received. Straightforward honest valuation, competitive prices & the saddle back took care of everything
Claire lay's avatar

Claire lay

26 Dec 2025

Claire x
Thank you to Rob and the team at saddle bank x beautiful saddle x great comms x I cannot thank you all enough .. it’s so beautiful x
Sam Amos's avatar

Sam Amos

22 Dec 2025

Totally first class
Prompt delivery , helpful staff and sadly neither saddle fitted my horse, return was easy and the refund wasn’t delayed.

If I’m looking for a saddle again, this would be my first port of call
Jennifer's avatar

Jennifer

22 Dec 2025

Cavaletti gullet order
Ordering was easy. I was worried as it had to be delivered to Dubai but it was delivered in about 10 days straight to my house with no issues.
Jennifer's avatar

Jennifer

22 Dec 2025

Cavaletti gullet order
Ordering was easy. I was worried as it had to be delivered to Dubai but it was delivered in about 10 days straight to my house with no issues.
Vicky Webster's avatar

Vicky Webster

21 Dec 2025

Simply the best
Great service for selling and buying. Always my first choice
Kate  Warner's avatar

Kate Warner

21 Dec 2025

Excellent speed of delivery, saddle as described, ...
Excellent speed of delivery, saddle as described, would definitely use again
Lisa Deymonaz's avatar

Lisa Deymonaz

16 Dec 2025

Great customer service
Great customer service