Return an item
If you need to return an item please do so below via the relevant form below.
Return a Saddle
We hope you love your saddle but if it doesn’t fit or you would prefer something different we completely understand.
Return a saddle
Return Accessories
Have you ordered the wrong size or color and need to exchange? Click below to do so.
Return accessoriesFind out how our 5 day US trial works
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Trial PolicyGot a question?
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Frequently Asked QuestionsGreat costumer experience!
Excellent customer service from Saddle Bank. Communication was really clear and prompt throughout, w
Less than 24 hours!
I ordered a saddle for my pony and had it in less than 24hrs. Amazing service. Gorgeously personalis
Saddle
Ordered a saddle for my daughters Christmas and was here within two days, saddle fitter booked and f
great service
Ordering was easy. I was worried as it had to be delivered to Dubai but it was delivered in about 10
Kent master saddle
Thank you for a great saddle and service I am very pleased with it thanks to all
Kent master saddle
Thank you for a great saddle and service I am very pleased with it thanks to all
Kent master saddle
Thank you for a great saddle and service I am very pleased with it thanks to all
Kent master saddle
Thank you for a great saddle and service I am very pleased with it thanks to all
Kent master saddle
Thank you for a great saddle and service I am very pleased with it thanks to all
Kent master saddle
Thank you for a great saddle and service I am very pleased with it thanks to all
Kent master saddle
Thank you for a great saddle and service I am very pleased with it thanks to all
Kent master saddle
Thank you for a great saddle and service I am very pleased with it thanks to all
Fabulous Services
Selling my saddle was so easy with the saddle bank. Really happy with all services received. Straigh
Claire x
Thank you to Rob and the team at saddle bank x beautiful saddle x great comms x I cannot thank you a
Totally first class
Prompt delivery , helpful staff and sadly neither saddle fitted my horse, return was easy and the re
