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Paula Carter

19 Sep 2025

Excellent customer services and amazing alternative product purchased

Initially the item I ordered was unfortunately out of stock but I was advised within the hour after ordering and offered very suitable alternatives one of which I purchased which was amazing and far better than the original item wanted… thank you for all your help!!

Reply from The Saddle Bank 1 week ago

Thank you for your lovely feedback. We’re so pleased we could offer a suitable alternative and that it exceeded your expectations. It’s great to hear you’re happy with your purchase, and we’re always here to help!
Best Wishes
The Saddle Bank