The Saddle Bank Reviews
Excellent service
The saddle did not fit my sons pony. The customer service was excellent and we would use saddle bank again.
Great service!
Having a tricky to fit pony, and needing to try various saddles which my SF didn’t have in stock, it wee great to be able to trial a variety from the SB.
The process was super easy and straightforward! No hassle, stress or drama.
Thank you so much!
The process was super easy and straightforward! No hassle, stress or drama.
Thank you so much!
Great service
Great service quick delivery and amazing customer service
Brilliant
Wow! What an easy process.
Pleasant shopping experience
Online site easy to navigate. Item I wanted was in stock. Plenty of shipping options meaning I got item in time
Customer service
Excellent customer service in respect of returned item.
Brilliant company to deal with.
Brilliant company to deal with.
Lovely saddle purchased
Albion adjusta jump saddle purchased, excellent condition at reasonable price. Just needed a little flocking added to perfect the fit on my horse. He is moving much more freely as the design suits his confirmation better allowing greater shoulder movement.
Email updates on order status and tracking details provided for delivery by courier
Email updates on order status and tracking details provided for delivery by courier
Great service
Good communication answered my queries very helpful
Saddle Trial & Purchase
Thank you for an excellent service, saddle arrived perfectly packed and quickly. Super straightforward service with assurance that I won’t be stuck with a saddle not right for our pony. Thank you!
Fantastic service
I called saddle bank as wanted to get some advise and the lady I spoke to couldn’t be more helpful. Such a friendly and professional service
Fast postage and superb saddle
Fast postage and superb saddle
Saddle purchase
What can I say: Can't fault your service from start to finish.
Thank you
Thank you
Fairfax world class saddle
The saddle bank has a good choice of saddles and had the size to fit me and my horse. The trial they offer is great along with the fast service and delivery. Would not hesitate again in using them in the future. Thanks Christopher
super efficient
the only way to try a saddle
Reply from The Saddle Bank 3 weeks ago
Thank you so much for your review.
We’re delighted to hear you found our service super efficient and that our trial process is the perfect way to try a saddle!
Best Wishes,
The Saddle Bank Team
We’re delighted to hear you found our service super efficient and that our trial process is the perfect way to try a saddle!
Best Wishes,
The Saddle Bank Team
You get what you pay for!
I bought my original saddle on a selling site... I had 2 different saddle fitters out which stated the saddle fit but to ensure to use a gel pad and all would be fine. 3rd saddle fitter came out after my mare had put on muscle and said the saddle is inappropriate. She gave me the measurements. I looked online after asking saddle fitter who had nothing in my budget, someone on the yard recommended saddle bank. The spec I needed was there so ordered it on a 5 day trial it for perfectly! Price was more than I had spent last time but now I've a saddle that fits and my mare is happy as am I! The process was simple and I've got a saddle that should see me through my mares riding career!
Reply from The Saddle Bank 3 weeks ago
Thank you so much for your review.
We’re thrilled to hear that your new saddle from The Saddle Bank fits perfectly and keeps both you and your mare happy! It’s wonderful to know the 5-day trial made the process simple and gave you confidence in your purchase. Investing in the right saddle really does make all the difference, and we’re delighted you found exactly what you needed.
Best Wishes,
The Saddle Bank Team
We’re thrilled to hear that your new saddle from The Saddle Bank fits perfectly and keeps both you and your mare happy! It’s wonderful to know the 5-day trial made the process simple and gave you confidence in your purchase. Investing in the right saddle really does make all the difference, and we’re delighted you found exactly what you needed.
Best Wishes,
The Saddle Bank Team
I couldn’t be happier with my experience selling...
I couldn’t be happier with my experience selling my saddle through The Saddle Bank. From start to finish, the process was incredibly smooth, professional, and completely hassle-free.
Their communication was excellent throughout, keeping me informed every step of the way and making everything feel straightforward and stress-free. What really stood out was how easy they made the whole process – no complications, no delays, just efficient and friendly service.
It’s such a relief to deal with a company that is both knowledgeable and genuinely helpful. I would highly recommend The Saddle Bank to anyone looking to sell their saddle quickly and with complete peace of mind.
Thank you for making it so easy!
Their communication was excellent throughout, keeping me informed every step of the way and making everything feel straightforward and stress-free. What really stood out was how easy they made the whole process – no complications, no delays, just efficient and friendly service.
It’s such a relief to deal with a company that is both knowledgeable and genuinely helpful. I would highly recommend The Saddle Bank to anyone looking to sell their saddle quickly and with complete peace of mind.
Thank you for making it so easy!
Reply from The Saddle Bank 3 weeks ago
Thank you so much for your wonderful review.
We’re delighted to hear that selling your saddle with The Saddle Bank was smooth, professional, and completely hassle-free. It’s fantastic to know our communication and service made the process easy and stress-free, and that you felt confident throughout.
Your recommendation means a lot to us, and we’re thrilled to have provided you with complete peace of mind.
Best Wishes,
The Saddle Bank Team
We’re delighted to hear that selling your saddle with The Saddle Bank was smooth, professional, and completely hassle-free. It’s fantastic to know our communication and service made the process easy and stress-free, and that you felt confident throughout.
Your recommendation means a lot to us, and we’re thrilled to have provided you with complete peace of mind.
Best Wishes,
The Saddle Bank Team
Selling 2 saddles
Would recommend the saddle bank for outright sale of saddles, I found the whole process quick & easy with a fair price given, will definitely use again
Reply from The Saddle Bank 3 weeks ago
Thank you so much for your review.
We’re delighted to hear that selling your saddles with The Saddle Bank was quick, easy, and offered a fair price. It’s wonderful to know you would definitely use our service again!
Best Wishes,
The Saddle Bank Team
We’re delighted to hear that selling your saddles with The Saddle Bank was quick, easy, and offered a fair price. It’s wonderful to know you would definitely use our service again!
Best Wishes,
The Saddle Bank Team
Easy and quick service
Super quick and easy service, no hidden costs or fees. Lovely people to communicate with too!
Reply from The Saddle Bank 3 weeks ago
Thank you so much for your review.
We’re delighted to hear that you found our service super quick and easy, with no hidden costs or fees. It’s wonderful to know you enjoyed communicating with our team too!
Best Wishes,
The Saddle Bank Team
We’re delighted to hear that you found our service super quick and easy, with no hidden costs or fees. It’s wonderful to know you enjoyed communicating with our team too!
Best Wishes,
The Saddle Bank Team
Great
Having purchased from the saddle bank previously, and having had a great experience it was only natural I returned when I needed another saddle. All of my horses now wear saddles purchased from the saddle bank, two brand new and two second hand but the same great customer service each time. Delivery is exceptionally speedy and the saddles are carefully packaged.
After care is also very good, a nice email to check everything is ok and lots of help and advice available if you need it.
After care is also very good, a nice email to check everything is ok and lots of help and advice available if you need it.
Reply from The Saddle Bank 3 weeks ago
Thank you so much for your review.
We’re thrilled to hear that all of your horses are now enjoying saddles from The Saddle Bank and that you’ve had consistently great experiences with both new and second-hand purchases. It’s wonderful to know you’ve appreciated our speedy delivery, careful packaging, and attentive aftercare. Your continued support means so much to us!
Best Wishes,
The Saddle Bank Team
We’re thrilled to hear that all of your horses are now enjoying saddles from The Saddle Bank and that you’ve had consistently great experiences with both new and second-hand purchases. It’s wonderful to know you’ve appreciated our speedy delivery, careful packaging, and attentive aftercare. Your continued support means so much to us!
Best Wishes,
The Saddle Bank Team
Saddle purchase and sale
I had 2 saddles on trial from the saddle bank. Can't fault the delivery and saddles were as described. I decided to purchase one of the saddles and sell one to them so sent them back together. I received a prompt refund for the trial saddle and payment for my own. My only complaint is with DPD who took 4 attempts to collect. This is by no means the saddles banks fault and I would highly recommend them. Their communication was fantastic throughout and I have a lovely new dressage saddle 🙂 thanks
Reply from The Saddle Bank 3 weeks ago
Thank you so much for your review.
We’re delighted to hear that your trial, purchase, and sale with The Saddle Bank went smoothly, and that our communication kept you informed throughout. It’s wonderful to know you’re enjoying your new dressage saddle, and we really appreciate your understanding regarding the DPD collection issues. Your recommendation means a lot to us!
Best Wishes,
The Saddle Bank Team
We’re delighted to hear that your trial, purchase, and sale with The Saddle Bank went smoothly, and that our communication kept you informed throughout. It’s wonderful to know you’re enjoying your new dressage saddle, and we really appreciate your understanding regarding the DPD collection issues. Your recommendation means a lot to us!
Best Wishes,
The Saddle Bank Team
Very good and affective. Sorted out collection of ...
Very good and affective. Sorted out collection of saddle and paid as soon as it arrived. Great process and lovely service
Reply from The Saddle Bank 3 weeks ago
Thank you so much for your review.
We’re delighted to hear you found the process very good and effective, with collection arranged smoothly and prompt payment once your saddle arrived. It’s wonderful to know you were happy with the service!
Best Wishes,
The Saddle Bank Team
We’re delighted to hear you found the process very good and effective, with collection arranged smoothly and prompt payment once your saddle arrived. It’s wonderful to know you were happy with the service!
Best Wishes,
The Saddle Bank Team
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